Welcome to the world’s busiest airport, JetBlue.
JetBlue, one of the best loved airlines in the United States, is now servicing Atlanta’s Hartsfield-Jackson International Airport (ATL). The airline made its inaugural flight today from Boston’s Logan International Airport (BOS), where it is the largest carrier, to ATL.
The new route means JetBlue now flies to 101 cities. The airline will make five daily flights between ATL and BOS on its Airbus A320 aircraft. According to the Atlanta Journal-Constitution, JetBlue plans to add flights from Atlanta to New York, Orlando and Fort Lauderdale if it can secure more gates at the airport.
JetBlue says Atlanta is its most requested destination by Boston travelers. It has actually serviced Atlanta before, according to Today in the Sky. In 2003, when it was just three years old, JetBlue flew nonstop service between Atlanta and two destinations in California, Long Beach and Oakland. But it pulled those flights from its routes in just six months.
ATL has been the world’s busiest airport for 18 years running. Dubai International Airport (DXB) in the United Arab Emirates services fewer passengers than ATL but more passengers on international flights, which some say makes it the busiest airport in the “world.” Yes, it’s confusing.
Travelers Love JetBlue
At ATL, JetBlue will compete with Delta Air Lines, which carries 81 percent of all Atlanta passengers. Southwest and Spirit also fly the Atlanta-Boston route.
JetBlue has made a name for itself as a low-cost carrier with traveler-centric features. Earlier this year, the airline finished installing free, gate-to-gate internet on every plane in its fleet.
But free Wi-Fi is not the only feature travelers love about JetBlue. The airline offers passengers other free perks like unlimited chips and cookies from its famous snack baskets. It also has the roomiest seats of all U.S. airlines. The typical seat pitch, the distance from any point on one seat to the same point on the seat in front or behind, for an economy class ticket on JetBlue is 34 inches. On Spirit Airlines, the most cramped, the typical seat pitch is 28 inches.
JetBlue is also known for its customer service. The airline consistently scores highest in customer satisfaction reports. In 2016, JetBlue ranked highest in J.D. Power’s annual customer service satisfaction survey of North American carriers for the 12th-consecutive year.